Have you ever tried to buy an appliance on-line? I tried buying a washing machine today. Unsuccessfully so. Because we have 3 children and only so many clothes and washing needs to be done often.
I shopped around for the best price last night and found that Game had the one I want on special. Makro and Hi-Fi Corporation have the easiest sites to navigate (for people like me), Trade Centre’s leaves a lot to be desired and House and Home, well, the less said the better. Did I miss any major retailers?
Couldn’t find anything on the PnP Hypermarket site and after calling them and holding for 15 minutes they did have the one I wanted for R100 more, but wouldn’t match the cheaper price. I then called their Head Office, was kept holding for another 20 minutes and eventually gave up. I then tried to get their attention on twitter, also no response.
I need to do this TODAY as we have been quoted R1000 to fix our washing machine and for that price I’d rather buy a new one. (Depending on the price of course)
So, armed with my price, I call Game Tygervalley. Yes, the washing machine is on special, I can come and pay and then they can deliver (maybe) on Monday or I can collect at their warehouse in Airport Industria. I am welcome to pay on-line, but it would take 2 (2!!!) working days to process. HE? Oh, and delivery charge is R150. So, I have to DRIVE to a Game store, get out and pay for an appliance. Then DRIVE to the warehouse and collect. Am I just spoilt or is that a bit nuts?
Does nobody want me to spend my measly R 1 399 with them today??